KROVEN WEAR · LEGAL
Terms & Policies
Everything about how KROVEN WEAR handles your data, orders, shipping, returns and cookies — in one place.
Privacy Policy
Last updated: September 1, 2026
KROVEN WEAR operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a clothing and apparel shopping experience (the "Services").
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, create or use a KROVEN WEAR account, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact information, including your name, billing/shipping address, phone number and email address.
- Payment and financial information, including payment method information, payment confirmations and transaction details. Payment card information is processed securely by our payment providers.
- Account information, including your account credentials, preferences and settings.
- Order and purchase information, including products you view, add to your cart or purchase, and your order history.
- Communications with us, including information you provide when contacting customer support or submitting a contact form.
- Device information, including information about your device, browser, network connection, IP address and other technical identifiers.
- Usage information, including information about how and when you interact with, access or navigate the Services.
Personal Information Sources
- Directly from you, including account creation, purchases, and contacting us.
- Automatically through the Services, including via cookies and similar technologies.
- From our service providers, including providers that help us process payments, operate our website, or provide technical services.
- From partners or other third parties, where permitted by law.
How We Use Your Personal Information
Provide and Manage the Services: process payments and orders, confirm and manage orders, maintain order history, manage your account, authenticate account access, send order/account/service notifications, provide customer support, improve and personalize the shopping experience.
Marketing and Advertising: we may send promotional communications and show relevant ads. Where required by law, we will obtain your consent first. You can unsubscribe anytime.
Security and Fraud Prevention: authenticate accounts, protect site security, detect, prevent and investigate fraud or abuse.
Communicating With You: about your orders, account, shipping updates, customer support requests, and important policy changes.
Legal and Regulatory Purposes: comply with applicable law, respond to lawful requests, enforce our Terms, protect our legal rights, investigate disputes or fraud.
How We Disclose Personal Information
We may disclose personal information to: service providers (hosting, payment processing, analytics, customer support, security, technical infrastructure), marketing and advertising partners where permitted, third parties you direct us to share with, professional advisers where necessary, government authorities where legally required, and parties involved in a business transaction (such as a merger, acquisition or sale of assets).
Cookies and Similar Technologies
We use cookies to keep you signed in, remember preferences, understand site usage, improve performance, prevent fraud, and measure marketing performance. Depending on your location, you may manage or refuse certain cookies through your browser or our cookie preference settings. See our Cookie Policy tab for details.
Children's Data
The Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children where doing so would violate applicable law.
Security and Retention
We take reasonable measures to protect personal information, though no method of transmission or storage is completely secure. We retain personal information as long as reasonably necessary for account maintenance, order history, customer support, dispute resolution, fraud prevention, and legal compliance.
Your Rights and Choices
Depending on where you live, you may have rights including: access, deletion, correction, data portability, objection to processing, restriction of processing, and withdrawal of consent.
EEA and UK Residents
Additional rights may include access, correction, deletion, restriction, objection, portability, consent withdrawal, and the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live, using appropriate safeguards where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically; the "Last updated" date will reflect the latest revision.
Contact
Questions about this Privacy Policy or your privacy rights: krovenwearofficial@gmail.com.
For the purposes of applicable data protection laws, KROVEN WEAR is the controller of personal information processed through the Services, where applicable.
Still unsure? Write to hello@kroven.com or call +31 970 105 864 23 — weekdays, 09:00–18:00 CET.